Pawsome ZK Creartive: Processing, Postage, Delivery, Tracking, Returns & Refund Policy
Pawsome ZK Creartive: Processing, Postage, Delivery, Tracking, Returns & Refund Policy
Welcome to Pawsome ZK Creartive! We’re excited to help you bring your creative ideas to life with our unique products. To make your shopping experience as smooth as possible, we’ve outlined all the key information regarding our processing, postage, delivery, tracking, returns, and refund policies.
Processing Time
Once you’ve placed your order, we get straight to work! Each item is handcrafted with care, so our processing times may vary based on the complexity of the product. Typically, processing takes between 1-3 business days. If any delays arise, we’ll notify you as soon as possible.
Postage & Delivery
After your item has been processed, it will be dispatched for shipping. Our shipping options are designed to get your products to you as quickly and safely as possible. We offer standard and express shipping options, depending on your location and the manufacturer's factory location for product being sent to you. Please allow an additional 3-7 business days for delivery within the UK for items that are manufactured in the UK, while international orders may take longer 10-15 days, depending on Country the Item is manufactured in, customs regulations and other factors.
For more detailed information on how our shipping works, please use the following link.
Tracking Your Order
You can easily keep an eye on your order after it has been shipped! We provide tracking information for all orders, ensuring you know where your package is at every stage of the journey. To track your order, use this link.
Returns Policy
We want you to love every item you purchase from Pawsome ZK Creartive. If for any reason you’re not satisfied with your product, we offer a 30-day return policy. Items must be returned in their original condition, with all tags and packaging intact. Please note that custom or personalized items may not be eligible for returns, unless there is a defect.
Refund Policy
Once your return is received and inspected, we’ll send you an email confirming receipt and the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a few business days.
For more details on returns and refunds, please check our Refund Policy here.
Need Help?
If you have any further questions or need assistance, feel free to reach out to our customer service team. We’re always here to help!
Happy shopping with Pawsome ZK Creartive!